Are emails from Market Forces landing in your spam folder? Help us ensure our emails reach you.
It might seem like a small thing, but email is the main way we reach our supporters. And it’s thanks to the backing of our supporters we’ve had recent campaign wins such as getting 80 companies to walk away from working on Adani’s Carmichael coal project, or Suncorp committing to get out of coal, oil and gas extraction.
By following the instructions in the relevant guide below, we can continue to work with yourself and other supporters to ensure your money is used for good, not climate destruction.
Instructions for Microsoft Outlook, Outlook.com, Hotmail.com & Live.com.au (if you're using a web browser on desktop)
STEP 1: label the message as ‘not junk’
1. Navigate to your Junk Email folder. If you find an email from Market Forces, open it.
2. Click the ‘Its not junk’ link at the top of the email. The email should now be moved back to your inbox.
STEP 2: add Market Forces to your safe senders list
1. Navigate back to your inbox, find and open the email again.
2. Click the three dot symbol on the right hand side, then click ‘Add to Safe senders list’.
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All done! Please note that if you are using a work-based Microsoft Outlook account and you are unable to complete any of these steps, you will need to contact the IT Admin at your organisation and request that @marketforces.org.au is added to your safe senders list.
Instructions for Microsoft Outlook (if you're using the desktop email client)
STEP 1: label the message as ‘not junk’
1. Navigate to your Junk Email folder. If you find an email from Market Forces, right click on it to open up the options menu.
2. Under ‘Junk’, click the ‘Not Junk’ option. The email should now be moved back to your inbox.
STEP 2: add Market Forces to your safe senders list
1. Navigate back to your inbox and locate the email again. 2. Right click on the email. This time, click on “Junk E-mail Options…”
2. In the pop-up box, click the “Safe Senders” tab. Then click “Add and type in @marketforces.org.au. Click ‘Ok’, then click ‘Apply’.
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All done! Please note that if you are unable to complete any of these steps, or if the options appear to be missing, you will need to contact the IT Admin at your organisation and request that emails from @marketforces.org.au are added to your safe senders list.
If needed, you can find further instructions for reporting messages mistakenly marked as spam on the Microsoft website here.
Instructions for the Mail app on iPhone or iPad
1. Navigate to your Junk Email folder. If you find an email from Market Forces, open it.
2. Tap the folder icon at the bottom, then tap Inbox to shift the email to the inbox and mark it as ‘not junk’
Instructions for the Outlook mobile app
1. Navigate to your Junk Email folder. If you find an email from Market Forces, open it.
2. Tap the three dot icon at the top right of the screen, then tap ‘not junk’